Privacy policy

Quantum Services, LLC takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information collected from merchants who register for services and submit information to Quantum Gateway through the Internet.

As Quantum Gateway services evolve, we may revise this policy, so please check back frequently. If you have questions Quantum Gateway’s privacy practices, please contact us at support@quantumgateway.com.

Scope of this Privacy Policy

This Privacy Policy covers Quantum Gateway’s treatment of personally identifiable information collected from merchants (hereafter "merchant" or "you") who use Quantum Gateway services, as well as consumer information that we acquire in the course of our business. This Policy also covers the treatment of personally identifiable information that Quantum Gateway’s business partners may share with it.

This Policy does not apply to the practices of companies that Quantum Gateway does not own or control, or to people that Quantum Gateway does not employ or manage.

Information Collection and Use

Quantum Gateway collects personally identifiable information when you register for a Quantum Gateway account, and when you use certain Quantum Gateway products and services. Quantum Gateway may also receive personally identifiable information from its resellers and other business partners.

When you register with Quantum Gateway, we ask for your contact information (such as your name, street address and e-mail address), as well as certain information pertaining to your business, along with billing information such as a bank account and/or credit card number.

In the course of processing a payment transaction, we typically receive from the merchant or financial institution, information related to the transaction. This normally includes information about the payment that a consumer has furnished the merchant or financial institution in placing the order. We do not acquire any information directly from consumers through the www.quantumgateway.com Web site.

The personally identifiable information we acquire in processing payment transactions varies according to the nature of the transaction and the way in which merchants or financial institutions are using our payment services. It may include, for example, the amount of the transaction, the consumer’s name, credit card number and expiration date, checking account number, billing address, and shipping address.

Quantum Gateway uses the information collected to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the payment gateway services. We may also send merchants service announcements, newsletters, and periodic notices about specials, new products and services and products and services offered by Quantum Gateway business partners. Personally identifiable consumer information is used to process payment transactions and for no other purpose.

Quantum Gateway does not offer services or sell products to children. Quantum Gateway does not request or knowingly collect personally identifiable contact information from anyone under the age of 13.

Information Sharing and Disclosure

Protecting personally identifiable information about merchants and consumers is an important part of our business. We share and disclose such information only as described below.

Quantum Gateway sends personally identifiable information about you to other companies or people:

1. when we have your consent to share the information;
2. when we need to share your information with third parties, such as banks and credit card processors, to provide the product or service you have requested;
3. in connection with products and services offered by Quantum Gateway business partners and/or companies who work on behalf of Quantum Gateway to provide a product or service to you;
4. it is appropriate to comply with law;
5. it is necessary to enforce or apply the terms and conditions of our Merchant Agreement and other applicable agreements; or
6. it is necessary to protect the rights, property, or safety of Quantum Gateway, our users, or others, which may include the exchange of information with other organizations for fraud protection and/or risk reduction. In the event that Quantum Gateway is acquired, merchant account information may be one of the transferred assets.
   

Information Security

Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information. The information gathered on secure computers is stored in a locked down data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and other security technology, as well as implement the highest industry standard security practices, to prevent our computers from being accessed by unauthorized persons.
We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption. To learn more about SSL, go to: http://webopedia.internet.com/TERM/S/SSL.html.

It is important for you to protect against unauthorized access to your login ID/password, other sensitive account data and to your computer. Be sure to sign off when finished using a shared computer and otherwise safeguard the password used to access the Quantum Gateway services.

Changes to this Privacy Policy

Quantum Gateway reserves the right to modify or amend this Privacy Policy at any time and for any reason. If you have additional questions about this Policy, please contact us.